Terms of Service

AdPropix is a marketing platform for real estate professionals. It lets you build, preview and publish advertising creative, organic social posts and campaigns to connected third-party platforms (including Meta, Google, Microsoft, LinkedIn and TikTok), automate tracking setup, and view related performance reporting and lead data.

You are responsible for the accuracy of your account information, for keeping credentials secure, and for all activity under your account. You must be at least 18 and authorised to act for any agency or business you represent. Workspace owners control which team members have access and what they can do.

When you connect a Meta, Google, Microsoft, LinkedIn or TikTok account, you authorise us to act on your behalf within the scopes you grant, including creating and managing campaigns, creative, audiences, tracking tags and reporting. You remain bound by those platforms' own terms and advertising policies. You are responsible for the content, claims, targeting and budget of any campaign published through the Service, and for the spend charged directly to you by those platforms - AdPropix subscription fees do not include ad spend.

We manage linking only and do not change the operational status of your ad accounts beyond the actions you request in the app.

You retain all rights in listings, photos, videos, logos, copy and other content you upload or import. You grant AdPropix a non-exclusive licence to host, store, reproduce, adapt (including resizing, cropping and templating), process and transmit that content as needed to operate the Service and to publish to your connected platforms on your instruction. You warrant that you hold the rights necessary to use and publish that content.

The Service uses automated models to draft ad copy, generate imagery and video elements, and suggest targeting. Generated output can be inaccurate or incomplete. You are responsible for reviewing all generated content before publishing and for ensuring it is accurate, non-misleading, and compliant with real estate, consumer, discrimination and advertising laws in your jurisdiction.

You agree not to use the Service to:

• publish content that is unlawful, misleading, discriminatory or infringes a third party's rights;
• breach the advertising policies of any connected platform, including housing and special ad category rules;
• attempt to reverse engineer, scrape, resell, disrupt or gain unauthorised access to the Service;
• upload malware, or exceed reasonable rate limits or fair-use volumes;
• send unsolicited communications or harvest personal data.

Paid plans are billed in advance through our payment processor and renew automatically until cancelled. New accounts may receive a 14-day free trial; publishing of paid campaigns is gated until billing details are confirmed. Fees are stated exclusive of taxes unless indicated, and you are responsible for applicable GST or sales tax.

A full refund is available within 7 days of your first paid invoice on a new subscription, or within 7 days of the first invoice issued on a plan change or upgrade. Standard renewals do not open a new refund window. Cancelling stops future renewals; access continues until the end of the current paid period. We may offer a one-time retention discount of 30% off for 3 months, limited to one per customer per 12 months.

Our handling of personal data, including data obtained from connected platforms, is described in our Privacy Policy (also published at adpropix.app/privacy). Where AdPropix processes personal data on your behalf (for example lead records), you are the controller and we act as processor on your documented instructions; a data processing agreement is available on request. Lead data is delivered into your connected CRM and is not made available for bulk download from AdPropix.

We aim for high availability but do not guarantee uninterrupted service. Maintenance, third-party platform outages, API changes and rate limits can affect functionality. Support is provided by email and in-app during Australian business hours. With your consent, an authorised specialist may enter a time-limited shadow session in your account to resolve an issue; billing actions are blocked and all activity is logged.

AdPropix and its licensors retain all rights in the Service, the AdPropix brand, templates, and any feedback-derived improvements. Nothing in these Terms transfers ownership of the Service to you.

You may stop using the Service or disconnect any platform at any time. We may suspend or terminate accounts that breach these Terms, a connected platform's policies, or that create legal or security risk. On termination we stop processing, and access tokens for disconnected platforms are deleted within 30 days; other data is retained and deleted per our Privacy Policy.

The Service is provided "as is". We do not guarantee advertising results, leads, reach or return on ad spend. To the maximum extent permitted by law, AdPropix excludes all implied warranties and is not liable for indirect, consequential or loss-of-profit damages, or for ad spend, arising from your use of the Service or any connected platform. Our aggregate liability is limited to the subscription fees you paid to AdPropix in the 12 months before the claim. Nothing in these Terms excludes rights under the Australian Consumer Law that cannot lawfully be excluded.

You indemnify AdPropix against claims, losses and costs arising from your content, your campaigns, your breach of these Terms, or your breach of a connected platform's policies or applicable law.

We may update these Terms. Material changes will be notified by email or in-app notice at least 14 days before they take effect. Continued use after that date constitutes acceptance.

These Terms are governed by the laws of Victoria, Australia, and the parties submit to the exclusive jurisdiction of the courts of Victoria.

AdPropix Pty Ltd

Level 10, 14 Mason St
Dandenong VIC 3175, Australia
support@adpropix.io

The equivalent terms for the AdPropix platform are published at adpropix.app/terms.